Privacy Policy

Introduction

KahaniKraft (“we,” “our,” or “us”) creates personalized storybooks using information provided by customers. We are committed to protecting your privacy, specially when it involves children.

Information We Collect

We collect information provided by customers such as names, email addresses, shipping addresses, child details, uploaded photographs, custom messages, and optional marketing consent. We do not knowingly collect data directly from children.

Use of Information

Information is used solely to create and deliver personalized storybooks, generate illustrations and audio narration, provide customer support, and improve services. We do not sell or rent personal data.

Photos & Personal Content

Uploaded photos are used only for personalization of the ordered product and are never used publicly without explicit consent.

AI & Audio Narration

KahaniKraft uses AI tools to generate story text, illustrations, and audio narration.

Audio Narration Disclosure

Audio narration is generated using licensed AI voice technology, including ElevenLabs. Narration uses synthetic voices and does not represent or imitate any real individual.

QR Code Audio Access

With explicit consent, short animated previews or clips may be used for marketing. Consent is optional and revocable.

Data Retention & Deletion

Photos and personalization data are stored for up to one (1) week after delivery for corrections, after which they are permanently deleted unless otherwise requested.

Your Rights

Customers may request access, correction, or deletion of their data at any time.

Data Fiduciary

KahaniKraft acts as the Data Fiduciary for the personal data collected and processed through its website and services, as defined under the Digital Personal Data
Protection Act, 2023.

Your Rights Under DPDP Act

Under the Digital Personal Data Protection Act, 2023, you have the right to:

  • Access personal data processed by us
  • Request correction or updating of your personal data
  • Request deletion of personal data once the purpose is fulfilled
  • Withdraw consent for future processing
  • Register a grievance regarding data processing

Requests can be made by contacting us at: info@kahanikraft.in

Grievance Redressal

If you have any concerns or complaints regarding the processing of your personal data, you may contact our Grievance Redressal Officer at:

Email: info@kahanikraft.in

We will address grievances in a reasonable time frame in accordance with applicable law.

Cross-Border Data Processing

Some personal data may be processed or stored on secure servers located outside India through trusted third-party service providers.

Such processing is carried out in compliance with applicable data protection laws and reasonable security safeguards.

Contact
info@kahanikraft.in